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Amazon Firestick Picture is Not Working: How to Fix it


Nowadays people are taking advantage to stream their movies, TV shows, and other content on Amazon Firestick. But suddenly his entertainment increases. In such a situation, Firestick starts showing Picture is Not Working error.

For its solution, you find something or the other at different places but something needs to be found.

Firestick Picture is Not Working

We’ll go over some of the most popular Firestick without pictures fixes in this blog post.

1. Restart your Firestick

You will need to restart your FireStick to get the FireStick picture correct. Through this, all your minor problems go away due to which the picture is not working.

  • To restart your FireStick, follow these steps:
  • First of all, unplug the Firestick from the HDMI port on your TV.
  • After that, you have to wait for 30 seconds.
  • Now again you have to plug the Firestick back into the HDMI port.
  • Here you have to wait for the Firestick to boot up.

2. Check the HDMI cable

Also, note that another common reason for a Firestick with black screen is a faulty HDMI cable.

This often happens when we use third-party HDMI cables. So you have to use the cable that came with your Firestick.

If you’re still having problems, try using a different HDMI port on your TV.

3. Update your Firestick software

Over time, Amazon regularly releases software updates for FireStick devices.

There have been several performance-enhancing bug fixes implemented in this update as well. After that you will see that without a picture it automatically gets fixed, you just have to install it.

For this, go to Settings > My Fire TV > About on your FireStick.

If there is a latest update available here, it will be listed under Available Updates.

You have to select Download and Install to install the update from here.

4. Clear the Firestick cache

Firestick cache contributes to giving this error. After which you will have to follow these steps to clear the cache, only then the problem of Firestick Picture Not Working will go away.

  • On your FireStick device, you need to go to Settings > Applications > Manage Applications.
  • As you scroll down, select Amazon Fire TV here.
  • From here you select the storage and choose the option to clear the cache.

5. Reset your Firestick to factory defaults

This is the last resort after which maybe the Firestick Picture is Not Working problem will go away. For this, you have to reset your Firestick to factory default.

After which it will erase all your settings and data. So before doing this make sure you have backed up anything important. You follow these steps:

  • First, go to Settings > My Fire TV > Advanced > Reset to Factory Defaults on your FireStick.
  • Here you have to select reset.
  • After which follow the on-screen instructions to complete the reset.

Bonus Tip:

Along with this, if you want to watch the video while browsing the web or using any other app at that time. Note that you have used the picture-in-picture mode option on your Firestick.

  • If you haven’t already done so, enable picture-in-picture mode by doing the following:
  • Navigate to the Firestick’s Settings menu, then to Display and Sound, and then to Picture-in-picture.
  • After that, activate split-screen mode.

Now you have to enter picture-in-picture mode to watch the video.

For this, press the up button on the Firestick remote. Here, the video will have minimized to a small window in the corner of your screen, allowing you to continue working on other programs or browsing the web.

If you are given the option to do so, pressing the Up button once more will allow you to exit the picture-in-picture mode.



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